About
Who We Are
We aim to create a market which thrives on excellence and provides good quality services where individuals can achieve better outcomes, safely and independently in their communities. The individuals that we work with meet Continuing Health Care (CHC) criteria due to a primary need related to their healthcare. We support individuals where possible to remain in their homes but as part of our duty of care, will provide specialist accommodation to meet their specific needs, enhance their quality of life.
Our Person Centred Care Service
What Makes Us Special
Our promise is to ensure that personalised care is delivered to each individual.
- To provide high-quality, 24-hour, support and supervision for individuals
- To support individuals to maintain their own tenancy agreements.
- All individuals will have copies of easy read tenancy agreements.
- To listen to each individual and develop an understanding of their needs.
- To help each individual to build and maintain positive relationships.
- To provide continuity, stability, and consistency of support and relationships.
- To reduce emotional and psychological distress and provide intervention support for those with mental health/self-harming and challenging behaviours.
- To minimise risk of self-harm and harm to others through effective risk assessment and risk management.
- To provide positive and rewarding daily life experiences, with opportunities to have fun and enjoy life.
- Where appropriate, to re-build and maintain relationships with family members and friends.
- To develop age-appropriate self-care skills, including money management, shopping, cooking, use of public transport, and community living and social skills.
- To encourage and enable each indivudual to find and use relevant educational and vocational training opportunities.
- To offer and arrange, as appropriate, individual therapeutic work to address identified psychological and family relationship difficulties, mental health difficulties, and to improve service user and social functioning.
- To encourage choice and control regarding how health and care needs are met.
- To work together with each individual in partnership with their parents or carers, the placing authority, and any other significant service user in their lives. This includes promoting and facilitating contact between adults, parents, carers, siblings and any other significant service user.
- To promote access to care and support from mainstream services and access to specialist health, social care and medical support.
- Direct access to translation services for those needing support with English language
- Providing regular monitoring and evaluation reports against the targets and outcomes set.
- Key work sessions / one to one discussion readily linked back to care planning targets and outcomes.
Who We Support
Least restrictive active support, medication management and encouragement for individuals with mental health.
Prominence Care Group Ltd
Company Number 13610929
Address: First Floor Units3/4 Cranmere Court, Lustleigh Close, Matford Business Park, Exeter, Devon, EX2 8PW